语言 
Sheng Pin Marketing (M) Sdn Bhd
At Sheng Pin Marketing (M) Sdn Bhd, we are committed to providing our customers with high-quality wellness products and excellent service. Please read our store policy carefully before making a purchase.
By placing an order on our website, you agree to comply with our store policies.
We reserve the right to update or modify these policies at any time without prior notice.
All purchases made are for personal use only. Reselling our products without authorization is strictly prohibited.
Once an order is placed, customers will receive an order confirmation email with details of their purchase.
Orders cannot be modified once they have been processed and shipped.
We accept the following payment methods:
Credit/Debit Cards (Visa, MasterCard, etc.)
Online Banking / FPX
E-wallets (if applicable)
All transactions are secure, and we do not store any payment information.
Orders are processed within 1-3 business days after payment confirmation.
Standard delivery times:
West Malaysia: 3-5 business days
East Malaysia: 5-7 business days
International orders: Varies by country (please check with our support team)
Shipping fees are calculated at checkout based on order weight and destination.
Free shipping promotions may apply for specific orders (check our website for the latest deals).
Once shipped, customers will receive a tracking number via email to monitor delivery status.
If an order is lost or damaged during shipping, please contact us immediately for assistance.
We offer a 30-day return policy under the following conditions:
Items must be unused, unopened, and in their original packaging.
Return requests must be made within 30 days of purchase.
Opened, used, or damaged items (not due to shipping issues) are non-refundable.
Refunds are processed within 7-14 business days after receiving the returned item.
Non-Returnable Items:
Clearance or promotional items
Perishable or customized products
Customers are responsible for return shipping fees, except for defective or incorrect items.
For returns, contact us at:
📧 Email: hello@sheng-pin.com
📞 Phone: 6017-4121262
We collect customer information solely for order processing and customer support.
We do not sell, share, or misuse customer data.
Payment details are not stored on our platform.
For more details, please refer to our Privacy Policy page.
For any refund, return, or product-related inquiries, please contact us at:
📧 Email: hello@sheng-pin.com
📞 Phone: 6017-4121262
📍 Address: 52, Jalan Perniagaan 1, Pusat Perniagaan Alma, 14000 Bukit Mertajam, Penang.
Thank you for choosing Sheng Pin Marketing (M) Sdn Bhd! Your satisfaction is our priority, and we appreciate your trust in our products. 🌿