Sheng Pin Marketing (M) Sdn Bhd
At Sheng Pin Marketing (M) Sdn Bhd, we are committed to providing high-quality wellness products, including health teas, herbal supplements, and wellness accessories. To ensure customer satisfaction, we maintain strict quality control procedures and carefully select our raw materials.
All products are subject to availability. In the event of stock shortages, we will notify customers as soon as possible.
Prices listed on our website are final and may be subject to promotions or discounts during specific periods.
Our products are made from natural ingredients and are intended for general wellness. They are not a substitute for professional medical advice, diagnosis, or treatment.
If you have any medical conditions or are on medication, please consult a healthcare professional before consumption.
We strive to ensure that all customers are satisfied with their purchases. If you are not completely happy with your order, we offer a 30-day refund and return policy, subject to the following conditions:
Products must be returned within 30 days from the date of purchase.
Items must be unused, unopened, and in their original packaging.
For hygiene reasons, opened or used items cannot be returned unless they are defective or damaged upon arrival.
Customers must provide proof of purchase (order confirmation or receipt).
Items purchased during clearance sales, special promotions, or with discount codes are non-refundable.
Customized or perishable items are not eligible for return.
To initiate a return, please contact our Customer Service Team at [Insert Contact Email/Phone].
Once the returned product is received and inspected, we will process your refund within 7-14 business days.
Refunds will be issued to the original payment method. Shipping fees are non-refundable unless the return is due to a defective or incorrect product.
If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order. We will arrange for a replacement or full refund, depending on stock availability.
Customers are responsible for return shipping fees unless the product is defective or incorrect.
We recommend using a trackable shipping method for returns, as we are not responsible for lost return shipments.
For any refund, return, or product-related inquiries, please contact us at:
📧 Email: hello@sheng-pin.com
📞 Phone: 6017-4121262
📍 Address: 52, Jalan Perniagaan 1, Pusat Perniagaan Alma, 14000 Bukit Mertajam, Penang.
Thank you for choosing Sheng Pin Marketing (M) Sdn Bhd! Your satisfaction is our priority, and we appreciate your trust in our products. 🌿